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Privacy Policy

At My Trip Navigator ("we", "us", or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.mytripnavigator.com (the "Site") or use our services. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Site or interact with our services:

1.1. Personal Information

When you make a booking, request a quote, subscribe to our newsletter, or contact us for customer support, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (e.g., credit card details)
  • Passport or travel ID information (if necessary for bookings)
  • Travel preferences and special requests
1.2. Non-Personal Information

We may also collect non-personal information automatically as you interact with our Site, including:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited on our Site
  • Time spent on our Site
  • Referring/exit pages
1.3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze traffic, and provide personalized content. You can control cookie settings in your browser, but disabling cookies may affect your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and reservations: To complete transactions, send confirmations, and deliver the services you request.
  • To communicate with you: To send promotional emails, newsletters, or respond to inquiries.
  • To improve our services: To analyze user behavior and enhance the functionality and content of our Site.
  • To fulfill legal obligations: To comply with legal requirements, such as fraud prevention and other regulatory matters.
3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party companies (e.g., payment processors, travel partners, and booking systems) to complete transactions or provide services on our behalf.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the new entity.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at info@mytripnavigator.com or call us at +91 8444980045.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect or process personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

8. International Data Transfers

If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in a country that may have different data protection laws than your country of residence. By using our Site, you consent to such transfers.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the revised policy on this page with a new effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

My Trip Navigator

Email: info@mytripnavigator.com

Phone: +91 8444980045

Mailing Address: 16, 16A, Swinhoe Ln., New Ballygunge, Kasba, Kolkata, West Bengal 700042, India